Privacy Policy

45th Parallel Home Maintenance ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we safeguard it.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Address
• Phone number
• Email address
• Service history and project details

Home & Service Information

• Photos taken during inspections or maintenance
• Notes related to your home's condition
• Seasonal reports and recommendations

Payment Information

• Processed securely through third-party payment providers
• We do not store full credit card details

Website & Technical Data

• Cookies
• Analytics data (pages visited, time on site, device type)
• IP address

How We Use Your Information

We use your information to:

• Provide home maintenance and repair services
• Schedule appointments and communicate updates
• Send invoices, receipts, and service reports
• Improve our website and customer experience
• Maintain internal records and service history
• Offer relevant services or promotions

We do not sell or rent your information.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. Only authorized personnel have access to customer information.

Sharing Your Information

We may share information only with:

• Payment processors
• Scheduling/CRM platforms
• Service partners assisting with your project (with your approval)
• Legal authorities when required by law

We do not share your information for marketing by third parties.

Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and understand visitor behavior. You may disable cookies in your browser settings.

Your Rights

You may request:

• A copy of your stored information
• Corrections to inaccurate information
• Deletion of your information (unless required for records)

Contact Us

For privacy questions or requests, contact: